Customer Testimonials

  • I use NBMS for my catheter supplies and words cannot express how satisfied I am. My orders are always filled quickly and the staff is so friendly and efficient. They are so helpful when I have questions and are generous with information. I appreciate New Britain Medical and all they do for me. They definitely have a fan for life!

    - Molly H.

    I was a little hesitant leaving my previous medical supplier consisting of 50 plus employees because I was comfortable with them. Now after over 7 years using New Britain Medical Supplies, I have been completely satisfied. I am greeted on a personal basis and all of my physical and personal needs are met promptly. Whether it is a change in medical supplies or insurance, they have helped me get my supplies the next day to my door with no questions asked. I know I can trust New Britain Medical because of Joey’s insights and personal experiences using the products he sells.

    - Darrell R. - Occupational Therapist, T-8 Paraplegic

  • Connecticut Classic Wheelchair Rugby Tournament


    This weekend, come support the Connecticut Jammers Wheelchair Rugby Team and watch them compete against teams from throughout the northeast; including New York, Philadelphia, and New Hampshire! The tournament will be held December 7th & 8th at Manchester Community College.

    Tips For Travelers Needing Special Assistance


    With the cold winter months quickly approaching, a warm getaway is something everyone dreams about! For those living with paralysis, traveling is not always something that is easy to get up and do without some planning. There must be some thought put into finding an accessible flight, hotel and transportation.

    Joe Paladino, CEO of New Britain Medical Supplies, has found that many more airlines are beginning to notice the need for accessibility and comfort for those using a wheelchair or power chair. From experience, Jet Blue is a great airline that has the best customer service and provides the most comfort during flying. There are many airlines that say they provide these services for those with special needs, however, some airlines have had some very negative backlash about their ability to provide the best service.  US Airways was recently fined $1.2 million by the U.S Department of Transportation for failing to provide adequate wheelchair assistance to passengers in Philadelphia and Charlotte, NC. It is important when booking tickets, to specify with the airline your needs and they will almost always be able to accommodate those needs.

    Spina Bifida Walk-N-Roll


    On Saturday, November 2nd, New Britain Medical Supplies helped to sponsor the Spina Bifida Association of Connecticut’s Walk-N-Roll.

    This event helps to raise awareness and funds to enhance the lives of those affected by Spina Bifida. There was a great turnout at Walk-N-Roll which was held at Camp Harkness, Connecticut’s only fully accessible camp for people with disabilities.

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